General complaints

Complaints and Speak Up Disclosures

We make a distinction between project-related complaints, general complaints and speak up disclosures. 

General complaints

If you have a complaint about FMO, please let us know.

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Project-related complaints

Complaints concerning projects financed by FMO are handled by an Independent Complaints Mechanism.

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Speak up (whistleblowing)

You are encouraged to speak up if you see any behavior related to FMO that violates any laws, regulations or FMOs policies or values.

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(Early) disclosure of new transactions

FMO discloses information on new transactions on its website. Since 2017, we also early disclose information on potential investments. Through early disclosure of potential investments, FMO gives stakeholders the opportunity to provide input on investments.

(early) disclosures of new transactions
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(early) disclosures of new transactions

FMO's Independent Complaints Mechanism

At FMO, we believe our investment process should be as inclusive and transparent as possible. Therefore we established an independent complaints mechanism. This mechanism allows any external party negatively affected by an FMO-financed operation, to launch a complaint related to human rights, environmental or social concerns.

Project-Related Complaints